Up to 50% OFF
Our deepest SALE of the year! Enjoy up to 50% off on selected products from 2-30 June (HKT)! T&Cs apply.
Mid Year Sale 2025 T&Cs
- Promotion period: 2-30 June 2025 (HKT).
- Promotion is available on Official Online Store, K11 MUSEA store and Fashion Walk store.
- ALL SALE items are non-warrantable, non-returnable, non-refundable, and non-exchangeable
- Promotion is stackable with Moon Dollar Coupons or other promotional codes from 2-30 June.
- In case of any dispute, LOVE BY THE MOON Limited reserves the rights to final and conclusive decision.
FAQs
Can I cancel my order If I forget to apply the Promo Code?
After placing an order, the promo code cannot be applied again.
*If you need further assistance, please contact our customer support team with your order number.
*Please allow up to 48 business hours to hear back from us. We will look into the matter and work with you toward a solution.
Email: info@lovebythemoonstudios.com
WhatsApp: +852 9860 7996
Can I exchange my SALE item(s) to another product(s)?
We only accept return or exchange for wrong orders, damaged products, or different size of jewelry. If in need, please contact us for assistant within 14 days (for Local orders) or 21 days (for International orders) after receiving the item.
Can I exchange my SALE item(s) to different size of jewelry ?
Unfortunately, returns or exchanges for different ring sizes are not accepted for Mid-Year Sale items."
Can the promotions be extended?
We are sorry that you can ONLY enjoy special offers during the promotion period as mentioned.
