Valentine's Day Sale T&Cs

Enjoy 12% OFF on selected Birth Flower Collection and Heart-Shaped Jewelry!
  1. Promotion period: 3-16 February 2025.
  2. Promotions are exclusive to the official website, K11 MUSEA store, and Fashion Walk store.
  3. Promotion can be stacked with other promo codes or Moon Dollar Coupons.
  4. First come first served, while stocks last.
  5. In case of any dispute, LOVE BY THE MOON Limited reserves the rights to final and conclusive decision.

FAQs

Can I exchange my SALE item(s) to another product(s)?

We only accept return or exchange for wrong orders, damaged products, or different size of jewelry. If in need, please contact us for assistant within 14 days (for Local orders) or 21 days (for International orders) after receiving the item.

Can I exchange my SALE item(s) to different size of jewelry ?

We accept return or exchange for different size of rings. If in need, please contact us for assistant within 14 days (for Local orders) or 21 days (for International orders) after receiving the item.

Can the promotions be extended? 

We are sorry that you can ONLY enjoy special offers during the promotion period as mentioned.

Can I preorder the SALE item(s)?

SALE items & FREEBIES are available while stocks last.