Terms & Conditions


Free Jewelry Tray for the first 30 customers of the day

  1. Promotion Period: 18 May (12AM) to 20 May (11.59PM) 2024.
  2. Only 30 redemptions are available each day on each of our Official Website, K11 MUSEA Store and Fashion Walk Store.
  3. Free gifts are only available for purchases of jewelry or jewelry boxes.
  4. Free gifts will be deleted for any unqualified orders without further notice.
  5. Only ONE jewelry tray can be redeemed for each customer.
  6. Limited-time offer on a first-come-first-served basis, while stocks last.
  7. Free gifts maybe out-of-stock without further notice.
  8. Free gifts are non-warrantable, non-returnable, non-refundable, and non-exchangeable.
  9. In case of returns/exchanges, the free gift and its original package must be returned along with the products.
  10. Kindly note that the free gift may not appear in your order summary or invoice.
  11. LOVE BY THE MOON LIMITED reserves the right of a final and conclusive decision in case of any dispute.
  12. In case of any discrepancy in translation, the English version will prevail.